SHIPPING & DELIVERY
We offer specialist and efficient, worldwide delivery
Ordering a bike for home delivery?
We've been making and delivering bikes to customers all over the world for 10 years. We've developed our own specialist packaging and bike box, made from recycled cardboard and minimal plastic, ensuring your bike arrives in perfect condition.
Have your lovely new bike delivered directly to you 95% assembled - Just a few simple assembly steps to get rolling!
Home Delivery Shipping Costs
All orders will be sent directly from our workshop in Bristol, UK using our trusted delivery partners.
BIKES - £40
FRAMESETS - £20
PARTS & ACCESSORIES - £3.95
Delivery Times
Please refer to product pages for exact lead times, as these can vary depending on the bike you choose.
note that delivery timeframes sometimes vary, and can often be shorter, or occasionally longer at summer peak times.
Please refer to bike product pages for exact lead times, as these can vary depending on the bike you choose.
15-20 business days
3-5 BUSINESS DAYS
Collection Options
You can also opt for in-store collection in Bristol and London. Your bike will be 100% ready to ride out the door.
We’ll complete the final assembly of your bike for you, and if you’ve ordered a rack,
mudguards or basket, we’ll fit these too.
Our stores also have limited space for holding completed bikes, so the collection fee helps us cover both the additional storage and team time required to prepare your bike for collection.
If you’re happy to complete a few very simple final assembly steps yourself, home delivery is the quicker option.
£40 | 25-30 business days
collect from london store
Choose to collect your bike from our store on Brick Lane, in East London.
Collection appointments available between 11:30am - 6:30pm, Thursdays, Fridays and Saturdays.
We will notify you when your order is ready for collection. Please book a collection appointment after you have received this notification.
£40 | 15-20 BUSINESS DAYS
COLLECT FROM BRISTOL STORE
Collect your bike directly from our Bristol store on Whiteladies Road, Clifton.
Collection appointments currently available between 10am - 5pm, Weekdays. (Closed on Bank Holidays).
We will notify you when your order is ready for collection. Please book a collection appointment after you have received this notification.
Further Information
All of our bikes, parts and accessories can be returned within 30 days from the date of delivery for an exchange or refund.
We offer a 30 day return period for all our bikes because the best way to know if the bike is right for you is to get out and ride it. Please note that it's easiest to return bikes directly to us at one of our stores. If this isn't possible, then we can arrange a collection from your address.
You can test ride your bike within this period, but please make sure to take good care of it. If you decide to return it, make sure it's clean and in it's original packaging and box.
Click here for further information regarding returning your order.
Yes, we send all of your orders out with tracked delivery. You can easily track your order by clicking here.