CONTACT US
Talk to our team
Whether you need quick answers or tailored support, we offer three easy ways to talk with us:
Our customer support team is available weekdays 9AM - 5:30PM via email.
BOOK A CALL
If you prefer to talk via phone, request a call back from our team. Time slots available weekdays 9AM - 5PM.
Visit a STORE
Visit any of our stores to talk directly with our product experts or test ride our bikes.
USEFUL INFORMATION
We highly recommend checking out our comprehensive FAQ page. We've poured our expertise and care into compiling detailed answers to nearly all the common queries we receive, aiming to provide you with thorough and useful information at your fingertips. If your question goes beyond what's covered, don't hesitate to reach out via the contact options above. We're here to ensure your Temple Cycles experience is as enjoyable and smooth as possible.
Our online ordering process is straightforward and user-friendly. Simply select your bike, add to cart, customise if desired, and follow the checkout process.
We’ll then get to work preparing your bike and have it shipped to you right away.
You can find out more information in our “quick start” guide here.
Yes, any reputable bike shop can service or repair your Temple bike. We’ve purposely designed our bikes to be universally serviceable. We think this is key to making sustainable bikes that will last a lifetime.
It’s important to choose the right size, that’s why we’ve made it as simple and clear as possible.
Each model has an easy “size guide” that you can refer to. This will be accessible by clicking on the “size guide” button on the product page.
We also have an overview “size guide” page which you can find in the navigation.
If you're still unsure, feel free to contact us with your measurements for a recommendation.